HOMEZONECellVision's mBOSS HomeZone offers precise definition of each subscribers cell-based HomeZone while minimizing revenue leakage for the mobile operator. For low-tariff fixed mobile services, our solution maps individual subscribers to specific cells, groups of cells or a geographic area. This ensures zones are neither too small, which impacts the HomeZone service and often results in costly customer complaints, nor too large, allowing users to take advantage of HomeZone calls losing you valuable revenue.
mBOSS HomeZone is not restricted to deploying consumer voice services either. It can also be deployed in the corporate market. For example, aging DECT systems can be replaced with a Corporate HomeZone service to prevent mobile phones being used for private use outside the work-place. Similarly, it can act as a fraud detection system by identifying fixed mobile terminals that are being used outside the licensed boundary of the fixed mobile service. Efficient on-going managementAs it requires no additional infrastructure or modifications to devices, mBOSS HomeZone offers low delivery cost and cost-effective service. Provisioning can be delivered via dealers or call centre staff, significantly reducing deployment costs and time to revenue. Customer cell lists are then calculated using proven algorithms which can be configured to create the right balance between service quality and revenue loss.
Ongoing management costs are minimized with mBOSS HomeZone's unique ability to map locations or addresses to an ever changing mobile network. This puts an end to the costly practice of manually updating the cell lists of customers every time the network changes. In addition to the accurate automatic cell list calculations, management of complaints can be dealt with by customer-facing personnel via efficient interfaces, decreasing operational expense and increasing customer satisfaction.
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